Dycom Industries, Inc.

Installer Fiber Technician

Job Locations US-OR-West Stayton | US-OR-Salem | US-OR-Eugene | US-OR-Corvallis
ID
2022-3226
Category
Technician
Workplace Type
Field
Position Type
Regular Full-Time

Overview

Competitve industry wages starting between $20 - $27 DOE.

 

Home Installers are the face of our company.  North Sky is currently looking for motivated individuals with a high attention to detail and excellent customer relations skills for in home installation. Experience preferred but not required. 

 

  • Installs, disconnects, reconnects, adds, changes, and troubleshoots cable TV, internet, telephone and/or alarm equipment in accordance with guidelines

  • Uses small hand tools, power tools, and test equipment. Ensures that service operates within prescribed parameters

  • Wire technician experience
  • Attempts to identify and remedy sources of customer-perceived problems

  • Drives company vehicle between home/office, warehouse, and work sites in a safe and courteous manner

  • Cleans, maintains, and stocks vehicle and equipment in order to be prepared to perform required duties

  • Completes paperwork accurately, and reports and records work order status updates

  • Knowledge of coax, CAT5, fiber optic installation a plus
  • Greet customers in the home while conducting walk thru

  • Reviews all requested services with the customer in order to ensure understanding and agreement

  • Interacts with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns

  • Provide customer education regarding product and service usage

Qualifications

Qualifications:

  • Must have a great attitude
  • Must have great customer service skills
  • Must maintain a clean appearance
  • Must have a great attention to detail and take pride in your work
  • Must be able to maintain schedules, be prompt and punctual
  • Must have the ability to carry at least a 28' ladder and work on ladders / poles up to 25’
  • Must be able to work in confined spaces
  • Must be able to lift 75    lbs.
  • We can teach you the rest if you are willing to learn
  • Valid driver's license with a minimum of 2 years driving experience and a good driving record
  • Minimum 18 years of age
  • High School Diploma or equivalent.

  • Must be available to work weekends as needed

  • Valid driver's license with a minimum of 2 years driving experience and a good driving record

  • Good written and verbal communication skills.
  • Able to work in a fast-paced, time sensitive environment.

 

Physical Requirements:

  • Overhead lifting, climbing & carrying ladders with a weight of up to 75 lbs

  • Working 3- feet above ground level

Benefits and Company Summary

  • Competitive Pay
  • Health Insurance: Medical, Dental, Vision, and Prescription Plans
  • Flexible Spending Accounts
  • Retirement Savings Plan (401K) with company matching
  • Stock Purchase Plan
  • Short & Long Term Disability
  • Supplemental Life and AD&D Insurance
  • Paid Holidays & Vacation (PTO)

We are a company striving in our vision of connecting the Pacific Northwest. Our culture is formed by our employees' values. These principles act as our compass and guide how we interact with our team members, our customers, and the communities in which we operate.

 

Across our teams, we strive to treat each other with respect. We value different viewpoints and knowledge, and experiences.

It is of utmost importance to keep our and others' safety top of mind, and uphold the highest ethical standards.

 

We provide opportunities for our employees to grow and progress the skills and knowledge to be successful in their current role as well as to prepare them for future growth within the company.

 

Join us in connecting the Pacific Northwest!

EEO

Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.

 

The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)

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